Terms & Conditions
By using our platform, you agree to the following Terms and Conditions.
Acceptance of the Terms
These Terms and Conditions ("Agreement") govern your use of our online gaming platform (the "Platform"). By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any provision of this Agreement, please do not access or use the Platform.
Eligibility Requirements
To use the Platform, you must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming legally binding contracts. You must also be located in a jurisdiction where online gaming is permitted by law.
Geographic Restrictions
The Platform is intended for users located within countries or territories that permit online gaming. We reserve the right to restrict access to our services from certain jurisdictions, as may be required by applicable laws and regulations.
Account Registration Rules
To create an account on the Platform, you must provide accurate and complete information about yourself. You agree to keep your account details up-to-date and ensure their accuracy at all times. Each user is entitled to only one account.
One-ACCOUNT-PER-USERS POLICY
We have a strict policy of allowing each player to hold no more than one (1) registered account on the Platform, with the exception of multi-accounting restrictions detailed below.
Identity Verification and KYC
As part of our anti-money laundering ("AML") and know-your-customer ("KYC") policies, we reserve the right to request identification documentation from users. This may include copies of passports, driving licenses, or other government-issued ID.
Account Accuracy Obligations
You are responsible for ensuring that all information provided in your account is accurate and up-to-date at all times. We have no obligation to verify any information you provide to us, except as required by law.
Account Security Responsibilities
To protect the security of your account, we recommend using a strong password and enabling two-factor authentication where possible. You are responsible for maintaining the confidentiality and security of your login credentials and must not share them with anyone else.
Restricted Behaviour and Prohibited Activities
We reserve the right to restrict or prohibit certain activities on our Platform, including but not limited to:
Multi-Accounting and Fraud Prevention
We take multi-accounting very seriously. Any user found to be operating multiple accounts will have all of their accounts closed immediately.
Bonus and Promotion Rules
Bonuses, promotions, and other offers may have specific terms and conditions that apply only to those offers (the "Terms of Offer"). Please read the Terms of each offer carefully before participating.
Bonus Abuse Prevention
We reserve the right to withhold or cancel any bonuses, including those provided under our loyalty program, if we suspect that you have abused a promotion or engaged in behavior intended to manipulate an outcome.
Deposits and Withdrawals
If your account is subject to geographic restrictions, please note:
Verification Before Withdrawal
We reserve the right to request verification documents from users before processing withdrawal requests.
Processing and Review Procedures
Withdrawal requests will be processed promptly once verified. Any disputes arising from withdrawals will be resolved according to our fair play policy and terms of service.
Responsible Gaming Expectations
Our Platform is committed to promoting responsible gaming practices. We encourage all users to use our tools for managing their online spending, such as deposit limits, reality checks, or self-exclusion options available on the website.
Self-Exclusion and Account Restrictions
We offer a permanent self-exclusion option where you can opt-out of using the Platform entirely for any period specified in your account preferences. You may also restrict your account to only allow access during certain times or with specific payment methods.
Game Fairness and RNG Systems
Our games are designed to be fair, random, and honest. We employ a variety of Random Number Generators ("RNGs") that produce unpredictable sequences to ensure fairness in all outcomes.
Technical Interruptions or Voided Gameplay
In the event of technical failure, natural disaster, regulatory compliance, etc., gameplay may be suspended temporarily.
Suspension or Closure of Accounts
We reserve the right to suspend or close any account at our discretion without prior notice. This can include but is not limited to:
Intellectual Property and Platform Ownership
All intellectual property rights (including trademarks, trade names, copyrights, logos) related to the platform are owned by Sportuna Casino. These terms do not grant any rights or licenses over our IP.
Limitation of Liability
We will not be liable for:
Modification of Terms
These Terms may change at any time without prior notice. We are under no obligation to notify users about such updates.
Contact or Support Guidance
By continuing to use the Platform after changes have been made, you acknowledge your acceptance of updated Terms and Conditions.
Acceptance constitutes agreement without limitations.
